When Lost Is Found, DISNEYLAND Is A Happier Place

(From The USA Today -- By Anthony Breznican)

Sometimes DISNEYLAND's LOST AND FOUND DEPARTMENT returns the missing smile to a child's face by recovering a lost toy. Sometimes it literally returns the hair to a man's head by salvaging a stray toupee.

But KAY McFAUL, who ran the department for 20 years, witnessed perhaps the biggest change to a visitor's face when she returned a missing item -- the woman's glass eyeball.

"Immediately I put out a call and said, 'Have the sweepers check their pans, because we have a woman who has lost her artificial eye,'" says McFaul, now 83 and retired for 15 years. "It wasn't but a short time later that in came this young guy, and he just handed me his pan. He thought it was a marble. Then he got the call and realized -- it was looking at him."

DISNEYLAND's LOST AND FOUND collects about 140,000 objects each year, most of them hats and sunglasses. Some quests are hopeless, such as trying to recover rolls of film. When patrons came looking for those, McFaul would present a large bin of identical rolls and ask, "Any of this look familiar?"

When Lost Is Found, Disneyland Is A Happier Place