Sleeping COMCAST Technician

(From The Associated Press)

COMCAST has fired an employee for sleeping on a customer's couch during a house call after video of the incident became an Internet sensation.

The cable company also says it has apologized to the customer in Washington DC for the "unsatisfactory customer experience."

The customer, Georgetown University law student BRIAN FINKELSTEIN, said the technician needed to phone company headquarters for help but was put on hold for more than an hour and fell asleep.

He posted video of the sleeping technician on YouTube.com.

He added an EELS song with the lyrics, "I need some sleep."

The 58-second video has been viewed more than 227,000 times since it was posted Tuesday.

Sleeping Comcast Technician

Tim Harmon, thanks for the post.

[No wonder it took 5 days to get my cable and Internet back up. Now that's Comcastic!]